I'd think if it wasn't discussed up front before work begins, anything extra they should call for an okay. If they knew they were going to change the oil/filter, it should have been discussed or at least show on the estimate paperwork.
Although I have never tried RevTec oil, I haven't heard any bad about it.
I'm using Amsoil (20w-50) in one of my older bikes (97 Sportster w/SE package) and I'm finding it hard to get the oil temp up (3rd analog dipstick temp gauge). I can run it out on the highway for awhile and it doesn't want to get over 180F unless I run it harder.
I been thinking (at times) of a lower grade oil, especially for the winter season runs. I'm maybe wanting to try Rotella since I use the Rotella in the wife's Shadow and it has been good. It had the Rotella 15w-40, but now has the Rotella 5w-40 synthetic.
I was thinking of the Rotella in the Harley for winter, then Amsoil for warmer season. I know the OCI mileage will be low.
And I use the Sportster for most of my solo fun and town riding, save the Electric Glide Classic for mostly 2-up out of town runs.