Yet another dealership horror story.....
I recently purchased a 2009 Dodge Journey with the 3.5L V6 engine. The owner's manual and oil cap on the engine both say to use 10w-30. No problem so far...
Along with the purchase, the dealership provided me with the ol' 2 years of free oil changes. So, it being relatively nasty outside this time of year, I decided to take them up on my first. When I pick the car up, I notice the paperwork shows they put in 5w-20. "Hmmm...", I think to myself, "I better go talk to them about this." Well, they go and check their little desktop computer that they get all of their information from, and, sure enough, it says 5w-20. "Straigh from Chrysler engineering, this is.", they tell me. "Your oil cap is wrong." "There is so little difference between 5w-20 and 10w-30 that it doesn't matter and won't do anything. But, if you want, we can change it out for you."
Now, two other service department employees try telling the service manager that they are of the understanding that the 3.5L does in fact still spec 10w-30. But the service manager insists on sticking with what the Chrysler website says.
So, my question is "Does anyone here know if Chrysler has in fact changed the spec's for their 3.5L, or is this an error of some type?" The fact that the service manager tried telling me that there is no difference between 10w-30 and 5w-20 makes me never want to set foot back there, but that's not my main concern at this point.
Any thoughts?????
I recently purchased a 2009 Dodge Journey with the 3.5L V6 engine. The owner's manual and oil cap on the engine both say to use 10w-30. No problem so far...
Along with the purchase, the dealership provided me with the ol' 2 years of free oil changes. So, it being relatively nasty outside this time of year, I decided to take them up on my first. When I pick the car up, I notice the paperwork shows they put in 5w-20. "Hmmm...", I think to myself, "I better go talk to them about this." Well, they go and check their little desktop computer that they get all of their information from, and, sure enough, it says 5w-20. "Straigh from Chrysler engineering, this is.", they tell me. "Your oil cap is wrong." "There is so little difference between 5w-20 and 10w-30 that it doesn't matter and won't do anything. But, if you want, we can change it out for you."
Now, two other service department employees try telling the service manager that they are of the understanding that the 3.5L does in fact still spec 10w-30. But the service manager insists on sticking with what the Chrysler website says.
So, my question is "Does anyone here know if Chrysler has in fact changed the spec's for their 3.5L, or is this an error of some type?" The fact that the service manager tried telling me that there is no difference between 10w-30 and 5w-20 makes me never want to set foot back there, but that's not my main concern at this point.
Any thoughts?????