RA refused to take them back or give me any option for returning them, other than wanting charging me a ridiculous amount of money via their website to print a label and ship them back. Since they refused to resolve the issue, my credit card company reversed the charges due to the fraud possibility of the situation.To add insult to injury, when my wife did that with chase, it was held against her by chase, and chase months later reinstated the charges (not the credit bureaus, this would be another thread). The fact that you threw the parts away implies RA didn’t respond, which they can do in the future…
My guess is whatever warehouse sent the parts just threw whatever they had lying around on the shelf into a box and sent it out. Not a single part was in its own box except for the sway links and they were just in a plain brown box with no part # anywhere on the parts or the box. They were probably hoping that RockAutos useless excuse for a return system would prevent them from having to worry about the issue. Well, they were wrong. No idea if they responded to the charge back or not but I provided plenty of info to my CC company, including pictures of the parts with no parts #s on them or any way to determine what parts they were.
This happened a couple years back so its not like its going to be reversed at this point anyway. Not that my CC company would, they do a good job of dealing with situations like this and as long as you provide the details of the transaction and the companies refusal to make it right, they always side with the consumer in my experience. After talking with the CC rep about the details on the charges this is apparently something they have had to deal with in regard to RockAuto in recent years. No surprise they sided with me even if RockAuto responded.