Not just BITOG. And not any one specific device. I have FiOS, 25/25. Generally have been happy with it. Ours is setup so that we have CAT 5e or 6 copper straight from the network box to our router. Not coax to a modem in the router. The issue is this. Try to reach out to a site, and it's very sluggish to respond, but once it has connected, it loads instantly. The browser loading bar stops between 25-35% across. See below. Switch off my WiFi on a phone, over to 5Ge AT&T, which inside my home is generally 5/2 up/down and ~38ms, loads instant. Streaming 4K and multiple streams is not an issue, nor is downloading. I've seen generally 2.1-2.4 MB/s, but as high as 2.9 when downloading big files like OS updates. Using Speedtest I can confirm 25/25mbps, and 8-9ms ping. Any ideas or suggestions? Same issue on iPhone, iPad, multiple Macs and W10 pc. Thanks!