Not sure what Pep boys is up to

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21,321
Location
Apple Valley, California
Thread starter
We have 3 pep boys in my area. 2 are normal stores and the other is a tire and oil change only shop. They are making one of the store a tire and lube only place. Leaving only 1 store a retail store with the auto repair shop. Now it gets weirder. They have raised the labor rate @ all 3 stores up to $164/hr. The area I live in can't support that kind of pricing! Most shops are between $80 and $100.
 
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12,560
Location
Phoenix, AZ
Family member on a Sunday the other week had a nail in her tire, so we ran to Pep Boys to get it patched (I've never really shopped there or had work done). It's also becoming a service only location, everything inside was being clearanced. That is crazy prices though, even for California. Edit: Forgot to mention they turned us down, said they were too busy (90 minutes until they closed). In the 10+ bays, they only had an Amazon Sprinter van in there that wasn't being worked on.
 
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10,680
Location
Phoenix
Clearly the retail side is losing money, so keep the shop open and why not jack the rates up! PepBoys is a horribly run company.
 
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4,102
Location
SW Ohio
Originally Posted by Chris142
Most shops are between $80 and $100.
I'm just as shocked at those rates for California !
 
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6,674
Location
Katy, Republic of Texas
I saw here recently a post saying all Pep Boys were going to service only facalities (I think with online ordering and in store pickup available still?). I have not been in a Pep Boys in over 2 years (maybe more) just looking for clearance oil somebody posted they may have, and the store was deserted then except for the service area, which was actually quite busy.
 
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14,975
Location
NE,Ohio
I went to a local tire place.. wanted them to plug an easy center of tread nail.. "too busy we are Come back in 4 hours" They had 1 tech sitting there and a counter guy and all the bays (3) were empty. So I drove the 10min home and plugged it in 5min. and drove the 10min back (was going somewhere in opposite direction from home) It was literally a 3min job.. and yes this place does use regular string plugs. I had 3 plugged at their other location in the last 5 years. Guess where I'm not considering to buy tires from (had purchased from them in the past)
 
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14,435
Location
...
Originally Posted by blupupher
I saw here recently a post saying all Pep Boys were going to service only facalities (I think with online ordering and in store pickup available still?). I have not been in a Pep Boys in over 2 years (maybe more) just looking for clearance oil somebody posted they may have, and the store was deserted then except for the service area, which was actually quite busy.
I get that impression as well. Frankly the auto parts store sector was crowded so consolidation or closing or in this case a different business was inevitable. I think this has been the plan since Icahn took over. He deals in troubled businesses like this.
 
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21,321
Location
Apple Valley, California
Thread starter
I made some calls. I called and acted like a customer asking for a price to put a water pump on my jeep. Firestone is also $160/ hr. When I asked if they had a cash discount he immediatley threw the financing at me. They are pushing the financing hoping people bite.
 
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6,199
Location
New England
There are all sort of niches and clientale who may go. The thought of going to any chain for auto repair want to my skin crawl. They just want to bleed money out of people hoping they will say yes to something. Firestone , National Tired Batteries and some local incompetent jokers like VIP auto ruined me. I don't care how cheap tires or install can be, they screw it up and offer unnecessary repairs
 
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22,268
Location
CA
Originally Posted by skyactiv
$164 an hour!? Is it some weird California deal where the mechanics are union and have a pension?
Very average number for CA, at least Northern CA. In the last few months a few local dealers have raised their rates, and breaking the $200/hr mark is not uncommon now.
 
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12,560
Location
Phoenix, AZ
Originally Posted by Chris142
I made some calls. I called and acted like a customer asking for a price to put a water pump on my jeep. Firestone is also $160/ hr. When I asked if they had a cash discount he immediatley threw the financing at me. They are pushing the financing hoping people bite.
...Financing for a water pump?
 
Messages
21,321
Location
Apple Valley, California
Thread starter
Originally Posted by Nick1994
Originally Posted by Chris142
I made some calls. I called and acted like a customer asking for a price to put a water pump on my jeep. Firestone is also $160/ hr. When I asked if they had a cash discount he immediatley threw the financing at me. They are pushing the financing hoping people bite.
...Financing for a water pump?
Quoted $475! It calls for 1.8 hrs and a new pump is what? $50? Plus their markup?
 
Messages
21,321
Location
Apple Valley, California
Thread starter
Originally Posted by The Critic
Originally Posted by skyactiv
$164 an hour!? Is it some weird California deal where the mechanics are union and have a pension?
Very average number for CA, at least Northern CA. In the last few months a few local dealers have raised their rates, and breaking the $200/hr mark is not uncommon now.
Real high for my area. We all broke!
 
Messages
24,822
Location
Upstate NY
Originally Posted by Chris142
We have 3 pep boys in my area. 2 are normal stores and the other is a tire and oil change only shop. They are making one of the store a tire and lube only place. Leaving only 1 store a retail store with the auto repair shop. Now it gets weirder. They have raised the labor rate @ all 3 stores up to $164/hr. The area I live in can't support that kind of pricing! Most shops are between $80 and $100.
I would only go to Pep Boys if they were 50% less than other shops. Come to think of it, I probably would not go to PepBoys even if they were free labor.
 
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Messages
394
Location
Texas
I've shopped at PepBoys maybe twice. I took advantage of their Black Friday Sale and got an H9 AGM battery for 35% off in Nov.
 
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2,164
Location
CA
PB used to be a starter shop, for just out of school techs. $9-$23Per Hour (Glassdoor est.) for mechanic in Long Beach, CA.
 
Messages
2,643
Location
NYC
Originally Posted by NormanBuntz
By the time Carl Icahn finishes stripping anything he can from Pep Boys, there will be nothing left but the bones.
That name brings up bad memories Remember what he did to TWA? Remember what he tried to do to U.S Steel? [censored], he even did damage at Motorola. Start the death watch for Manny, Moe, and Jack, but maybe I'm biased Pepboys for me has always been severely overpriced, and underwhelming in delivery Also, at least here in the Northeast, they aren't an institution like they are in maybe California? We have AutoZone, Advance Auto, some Napa's left Last time I patronized them, was for clearance $1 quart Valvoline NextGen LOL
 
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