- Joined
- Jun 2, 2002
- Messages
- 4,212
I've been fighting a delivery for a month now. Today it finally came to fulfillment and I am happy.
I ordered 4 tires from WalMart back in early December. They shipped to me 3 tires of the size I ordered and 1 tire of a completely bogus size. I tried to return it and get a replacement but they said that since the tire didn't match the invoice I couldn't return it. I fought this craziness for two days and finally asked for a refund of the one tire. They refunded me the cost of one tire and told me to keep the incorrect tire. They offered to ship another tire but said it'd be a month before I received it. I needed my tires.
Once I got credit for the wrong tire I placed an order with Discount Tire Direct for one replacement tire. It was in a warehouse about 15 miles from my house and it was expected to be received in two days. I waited and waited and waited....
Here it is - January 05, 2022, and I just now received my tire. It was shipped from Fairburn, Georgia (about 15 miles away) to Ellenwood, Georgia (30 miles away) and then it disappeared. They kept pushing the delivery date back and finally just said that it was pending.
I called and fought the FedEx horrid 1-800 number and probably lost a few years off my life from the stress and never got any satisfaction. Today I was sitting here and got an e-mail that said my tire had been delivered and was signed for so I ran out to see if it was true and... it wasn't. There was no tire and yet FedEx said it was delivered and signed for. I got on the phone again.
While on the phone a FedEx truck pulled up to my garage and this guy jumped out with my tire. OH Happy Day!! He said the tire had been mixed in with a huge (100+ item) tire delivery for Mavis Tires and that is why my tire was unaccounted for and ultimately signed for. He had gone back to Mavis and dug through the entire delivery and found my one little tire and pulled it out of the batch. I am so thankful that one person at FedEx was on the ball today.
I had no idea that FedEx delivered tires to major tire chain stores but I guess they do. I have my tire, my car is up and running with fresh rubber and I have a brand new tire to sell on Facebook marketplace. If anyone would like a Hankook Kinergy ST 185/60R14 tire, brand new and never mounted, let me know. It's for sale... cheap!
I ordered 4 tires from WalMart back in early December. They shipped to me 3 tires of the size I ordered and 1 tire of a completely bogus size. I tried to return it and get a replacement but they said that since the tire didn't match the invoice I couldn't return it. I fought this craziness for two days and finally asked for a refund of the one tire. They refunded me the cost of one tire and told me to keep the incorrect tire. They offered to ship another tire but said it'd be a month before I received it. I needed my tires.
Once I got credit for the wrong tire I placed an order with Discount Tire Direct for one replacement tire. It was in a warehouse about 15 miles from my house and it was expected to be received in two days. I waited and waited and waited....
Here it is - January 05, 2022, and I just now received my tire. It was shipped from Fairburn, Georgia (about 15 miles away) to Ellenwood, Georgia (30 miles away) and then it disappeared. They kept pushing the delivery date back and finally just said that it was pending.
I called and fought the FedEx horrid 1-800 number and probably lost a few years off my life from the stress and never got any satisfaction. Today I was sitting here and got an e-mail that said my tire had been delivered and was signed for so I ran out to see if it was true and... it wasn't. There was no tire and yet FedEx said it was delivered and signed for. I got on the phone again.
While on the phone a FedEx truck pulled up to my garage and this guy jumped out with my tire. OH Happy Day!! He said the tire had been mixed in with a huge (100+ item) tire delivery for Mavis Tires and that is why my tire was unaccounted for and ultimately signed for. He had gone back to Mavis and dug through the entire delivery and found my one little tire and pulled it out of the batch. I am so thankful that one person at FedEx was on the ball today.
I had no idea that FedEx delivered tires to major tire chain stores but I guess they do. I have my tire, my car is up and running with fresh rubber and I have a brand new tire to sell on Facebook marketplace. If anyone would like a Hankook Kinergy ST 185/60R14 tire, brand new and never mounted, let me know. It's for sale... cheap!