Yes. In Europe. They rent nice cars but they are much more particular about “damage.” Last time I rented from them - a BMW sedan out of Brussels in July - on return they tried to charge me for a stone chip in the air dam. Not the first time I had that experience with them/. We rented an A6 wagon for a family trip in Italy and, two weeks after I returned it, they tried to charge me for additional cleaning of the interior. We are very fastidious about our cars, including rentals, and I thought this was inappropriate. We had our two teenage boys in the back but they didn’t dirty or damage anything. My experience is that a US rental car company would not carry on this way.