Originally Posted by CR94
Originally Posted by SatinSilver
One possibility is the place where the suv was taken to for oil changes never bothered to change the filter and only changed the oil.
I don't think so! That kind of gunk comes from failing to change the oil. If they changed the oil on schedule, but neglected the filter for a very long time, it might be clogged with wear particles, etc., but not with globs of sludge.
Even though I was doing some JL bashing, there were a number of undercover investigations where they and other "quick lubes" never changed the oil, filter, or even installed used oil. They were also found to put in oil that didn't meet any specs. I'll bet there's some stories here about that.
I digress. Agree that this looks like just plain neglect.