Copy of the email I sent the owner........
XXXXX, take a look at the photos at this last attempt to paint this hood. It was bad enough the way it was handed to me the first time, with the ding in the side of the hood, and pockets of air near the hinges.
This time may even be worse. Areas of the hood are so dull, coarse, it's as if they have no clear coat, and the attempt to fix the hinges was awful.There is a black chunk of paint missing off of one of them that was not there before. The vents are missing the thread fasteners, and the drivers vent is very loose just touching it from the outside. I do appreciate you not using nuts this time, at least there was no damage like the first attempt.
https://vault.myvzw.com/webcs/app/share/invite/qq3FnKugIW
Aside from the poor paint, it looks like it was painted/prepped with the windows down, as there is dust all over the seats, door panels, console, and filthy boot prints all over the rubber mats. It's like it was treated like a high school project vehicle.
I don't have any faith that your shop can repair it correctly even on a third attempt, so I am asking for a
full refund, because you know this is going to need to be stripped down and completely repainted, not whatever you guys attempted this second time.
Kind Regards,
XXXXXXXX