I needed to get the hood on my Jeep painted, it is an aftermarket hood, and the paint just started to fade, and get really thin looking.
I take it to a local shop, and they paint it for $532. I get it back, and all around the hinges, it looks like they put them on while the paint was still wet, and there were like bubbles where I could push in with my finger, and they would pop back out. Then, there was a big ding near the driver side vent from over-tightening the bolt, as well as the center vent from over tightening.
They told me to bring it back in two weeks, because the paint was too wet to try to correct that day. Well, 4 days later, the paint in the center of the hood just outright cracked up, like two tectonic plates colliding. He said that was from putting too much clear coat on...... I bring it back in three weeks, and just picked it up last night, after hours, around 9pm, so the shop was closed.
Looks like dog sh!*. Orange peeled and thin in the center......just outright amateur paint job. I can't believe he had the nerve to hand it back to me looking like this. I don't know what to do at this point. It seems like they won't be capable of painting it right, and I want a refund. They're a small family owned shop (they are a repair facility also), and I hate to do this to them, but it just seems like painting is just beyond their skill set, though they call part of their business "Auto body repair".
I don't know what to do if he says he won't refund, and why should I even let him try to paint it again? If I dispute the charge on my card, who makes the decision whether of not the paint job is acceptable?
I went through this some years back, a repair facility damaged part of my vehicle, and declined liability. I disputed the charge for the whole repair, but I ended up paying, as they said I had to file a claim in small claims court, or the shops damage insurance. What a mess.
Here is a pic of the hood, so you get the reference to the vents.
http://www.wranglermania.it/wp-content/uploads/2013/08/AEV_hood.gif
I take it to a local shop, and they paint it for $532. I get it back, and all around the hinges, it looks like they put them on while the paint was still wet, and there were like bubbles where I could push in with my finger, and they would pop back out. Then, there was a big ding near the driver side vent from over-tightening the bolt, as well as the center vent from over tightening.
They told me to bring it back in two weeks, because the paint was too wet to try to correct that day. Well, 4 days later, the paint in the center of the hood just outright cracked up, like two tectonic plates colliding. He said that was from putting too much clear coat on...... I bring it back in three weeks, and just picked it up last night, after hours, around 9pm, so the shop was closed.
Looks like dog sh!*. Orange peeled and thin in the center......just outright amateur paint job. I can't believe he had the nerve to hand it back to me looking like this. I don't know what to do at this point. It seems like they won't be capable of painting it right, and I want a refund. They're a small family owned shop (they are a repair facility also), and I hate to do this to them, but it just seems like painting is just beyond their skill set, though they call part of their business "Auto body repair".
I don't know what to do if he says he won't refund, and why should I even let him try to paint it again? If I dispute the charge on my card, who makes the decision whether of not the paint job is acceptable?
I went through this some years back, a repair facility damaged part of my vehicle, and declined liability. I disputed the charge for the whole repair, but I ended up paying, as they said I had to file a claim in small claims court, or the shops damage insurance. What a mess.
Here is a pic of the hood, so you get the reference to the vents.
http://www.wranglermania.it/wp-content/uploads/2013/08/AEV_hood.gif
