Yesterday I dropped off my Ranger at the Ford dealer to get the airbag recall done (well, one of the airbag recalls done - both driver and passenger side airbag was recalled. I got the passenger side done. Parts for driver side are on national back-order.) Service writer asks me if I want anything else done while it's there (oil change, etc)- no thanks, just the recall.
Same service writer calls this morning - says truck is all set, but they found some "recommended services" I should have done. Here we go...
Brake fluid flush
Coolant flush
Air induction service
Air filter is "dirty"
Front brakes worn
I just said no thanks to all of it and hung up shortly after.
Now let me address all of these "recommended services." Keep in mind truck has 64k miles and I do all repairs and maintenance on my vehicles myself:
Brake fluid flush: I flushed the fluid probably 3 years ago. I would really like to know how they determined that it needs to be changed. My guess is most people never change their brake fluid and they're assuming it's never been done before. I'll have to check my maintenance records. In fairness, it may be due again, if I stick to my 3 year/30k miles schedule. But I'll do it myself just like last time, thanks.
Coolant flush: I would REALLY like to know how they determined the coolant needs to be changed, considering I just replaced my radiator and thermostat about 4 months ago, and refilled with a FRESH mixture of G-05 and distilled water! As soon as I hung up the phone, I regretted not confronting them about that. But I will mention it when I pick the truck up.
Air induction service: Unnecessary junk that's a big profit maker for the dealer IMO. Pass.
Air filter: Why are these monkeys opening up my air box? The airbag is in the dash. Just fix the airbag. I know, I know. They're trying to make more money off me, but playing it off as doing me a favor by giving me a complimentary inspection and alerting me (the clueless owner
) to potential issues. Last I checked (a few months/less than 1k miles ago) the filter wasn't that dirty and still had lots of life left. But I'll check it when I get home and replace it myself if necessary.
Front brakes - Replaced pads and rotors myself about 30k miles ago. In fairness, I haven't checked them lately, and I wasn't impressed with the EBC pads I used, and they may well be worn out already. But again, I'll check them myself and replace them myself (again), if necessary.
And I get to do it all over again when I bring it back for the other airbag recall; God only knows when parts will be available and that happens. Whopee.
Does anyone know how much money (if any) the dealer made off the recall repair? Seems like they weren't making any money and really wanted to get something more out of me.
Same service writer calls this morning - says truck is all set, but they found some "recommended services" I should have done. Here we go...
Brake fluid flush
Coolant flush
Air induction service
Air filter is "dirty"
Front brakes worn
I just said no thanks to all of it and hung up shortly after.
Now let me address all of these "recommended services." Keep in mind truck has 64k miles and I do all repairs and maintenance on my vehicles myself:
Brake fluid flush: I flushed the fluid probably 3 years ago. I would really like to know how they determined that it needs to be changed. My guess is most people never change their brake fluid and they're assuming it's never been done before. I'll have to check my maintenance records. In fairness, it may be due again, if I stick to my 3 year/30k miles schedule. But I'll do it myself just like last time, thanks.
Coolant flush: I would REALLY like to know how they determined the coolant needs to be changed, considering I just replaced my radiator and thermostat about 4 months ago, and refilled with a FRESH mixture of G-05 and distilled water! As soon as I hung up the phone, I regretted not confronting them about that. But I will mention it when I pick the truck up.
Air induction service: Unnecessary junk that's a big profit maker for the dealer IMO. Pass.
Air filter: Why are these monkeys opening up my air box? The airbag is in the dash. Just fix the airbag. I know, I know. They're trying to make more money off me, but playing it off as doing me a favor by giving me a complimentary inspection and alerting me (the clueless owner
Front brakes - Replaced pads and rotors myself about 30k miles ago. In fairness, I haven't checked them lately, and I wasn't impressed with the EBC pads I used, and they may well be worn out already. But again, I'll check them myself and replace them myself (again), if necessary.
And I get to do it all over again when I bring it back for the other airbag recall; God only knows when parts will be available and that happens. Whopee.
Does anyone know how much money (if any) the dealer made off the recall repair? Seems like they weren't making any money and really wanted to get something more out of me.