Originally Posted By: GiveMeAVowel
Originally Posted By: supton
Didn't take care of it, or wash it. I'd have to look it up. Didn't get anything in writing, and didn't feel like fighting--figured if I had to fight, then they'd just do it wrong.
Mind you, the fenders were under recall for the issue, and it was the rear hatch rusting at a pinch weld.
I could tell I was going to get denied when the service adviser (? manager?) went out to take photos. Once he heard the milage (276k IIRC) his eyes glossed over and I knew I was sunk.
Why didn't you at least call VWoA and get them involved, it would have been worth a try and it wouldn't have cost you a dime.
I wouldn't say VW didn't take care of it, because you didn't actually contact them, but instead expected a typical $tealership to make good.
VW currently is begging for customers I would imagine they'd be helping anyone who paid attention.....I noticed locally very few (temporary) paper red plates on VW's since their flub up which seems to have no solution still...They were wildly popular before in my locale along with Subaru which still is.