My neighbor is now done with new cars. His then brand new 2008 Dodge minivan was in the shop under warranty for 2 weeks because of a no start problem. Evidently the test equipment did not point to a specific problem so they started replacing parts from an alternator, black boxes, ignition module, various wiring and the final fix, the one that worked, the fuel pump. The service manager told him the bill would have been well over $2K if it were not under warranty. The manager had no concept of only charging for needed work by a qualified mechanic and not charging for mistakes.
Several weeks later the minivan owner was back at the dealership with his minivan on a tow truck. Evidently stuff in the fuel tank damaged the fuel pump and they had to replace the pump and the tank this time. It never occurred to anyone there to consider why the fuel pump failed the first time. The mechanic actually said he did not think there was an error code for contamination in the fuel tank so he never looked. This could explain some of the service problems with these new vehicles.
Several weeks later the minivan owner was back at the dealership with his minivan on a tow truck. Evidently stuff in the fuel tank damaged the fuel pump and they had to replace the pump and the tank this time. It never occurred to anyone there to consider why the fuel pump failed the first time. The mechanic actually said he did not think there was an error code for contamination in the fuel tank so he never looked. This could explain some of the service problems with these new vehicles.