Whenever Rock Auto gets a clue...
I ordered 4 feet of 5/8" Gates brand heater hose. So, what did they do? They sent a piece that is 1 foot long, and the invoice clearly states 4 feet.
Now, either I have to go out tonight in the sleet and rain and buy the correct length of heater hose, or I don't get to do a complete job on my truck in the morning (replacing all of the hoses under the hood).
The order before that, they didn't put enough postage on it, and the Post Office demanded the postage that was due from ME. And when I complained to RockAuto about it, they sent me store credit. I then had to demand a cash refund, as I don't believe the Post Office wanted store credit.
I'm done buying from these clowns. I'm not sure how they stay in business, when they screw up this much.
I ordered 4 feet of 5/8" Gates brand heater hose. So, what did they do? They sent a piece that is 1 foot long, and the invoice clearly states 4 feet.
Now, either I have to go out tonight in the sleet and rain and buy the correct length of heater hose, or I don't get to do a complete job on my truck in the morning (replacing all of the hoses under the hood).
The order before that, they didn't put enough postage on it, and the Post Office demanded the postage that was due from ME. And when I complained to RockAuto about it, they sent me store credit. I then had to demand a cash refund, as I don't believe the Post Office wanted store credit.
I'm done buying from these clowns. I'm not sure how they stay in business, when they screw up this much.