Originally Posted By: Neely97
I was having an oil change done on my company vehicle a few years back at a fast oil change place they contracted with .
Another customer dropped his Dodge Cummins off for lube and air-filter , he told the shop manager there is a new air filter in the tools box and please use it.
I watched them service the Cummins, the mechanic took the air-filter from the tool box , and it turned out to be an extremely dirty used filter .
The jerk manager had the used dirty filter installed , they did not even call the guy to tell him
Well the manager to EXACTLY as the customer requested.