watching tv tonight, up pops a commercial for the Local Caddy dealer. in the Ad, they both say outloud, and with words on the screen, that only a Cadillac Dealer can Do Warranty work on a Cadillac.
my understanding of the magnuson-moss warranty act(granted only on a basic level) was that they couldn't say that since you didn't use brand x, parts, and it wasn't dealer serviced, that your warranty was voided, or that they couldn't deny the claim unless they found that the part used was the completely wrong thing,(not just a different brand, but not the proper part ) and that that wrong part was what caused the problem
my understanding of the magnuson-moss warranty act(granted only on a basic level) was that they couldn't say that since you didn't use brand x, parts, and it wasn't dealer serviced, that your warranty was voided, or that they couldn't deny the claim unless they found that the part used was the completely wrong thing,(not just a different brand, but not the proper part ) and that that wrong part was what caused the problem