I had my most recent consumer encounter with Discount Tire yesterday as I was close to their local store. I was pricing new tires for my wife's 4WD CR-V. I was considering the 17" Pirelli Scorpion Verde A/S Plus and the Cooper CS5 Grand Touring as buying options. The Asst Manager, Aubrey, was making his finest sales pitch and wanted to know why I was considering each specific tire choice, etc. So far, so good. He should have picked up on the fact that I do extensive research since both tires are not normally mainstream choices for most tire buyers.
The quoted Discount Tire price was over $810 OTD for each set of tire buying options. Say again ? Then Aubrey, at his own insistence, produced competitor price match options for the tires thru some of my other discussed buying options depending upon which tire I selected (Sams, NTB,Tire Rack, Tread Depot). For the Tread Depot option on the Cooper CS5 GT, the least expensive outright tire price, he "mistakenly" selected a shipping option of NEXT DAY as he boldly announced the shipping charge for them would be $257. I asked him to repeat his statement to make sure that I heard him correctly. I incredulously laughed and stated that I could get tires shipped to my zip code for $10-15 per tire from online vendors like TR and TD. He then "admitted" to his "mistaken" shipping selection. Hmmm...I thanked him for his efforts and left.
I then went down the street to Sams Club, and ordered the Pirelli's at an OTD price of $591 (about $220 or 27% less than Discount Tire) which includes 4 year road hazard, lifetime balancing/rotation, lifetime flat repair, 3 year roadside tire change assistance, etc.
I felt like I needed a shower when I left this particular Discount Tire. My one and only encounter with this store was highly questionable from both a pricing and integrity standpoint. I would never go back to this particular store and would have to think twice about using any Discount Tire store in my local area. YMMV