Inspiron 531S. Born: July 2007
Athlon 64 X2 dual core 3800+, 2Ghz
Ram: 1.5Ghz
HD: 148G formatted; 50G in use, 99G free.
OS: W7 64b Enterprise SP1
A friend complained she couldn't use this thing at all. Upon start-up, I heard endless HD accessing, bringing the machine to its knees. With no applications running, background processes amounted to 51 and 85% of RAM capacity was being used! Small wonder.....
Task Manager (eventually) revealed MsMpEng.exe was consuming 338K of RAM and lots of HD R/W time. A search revealed this has something to do with MS forefront client security? I was able to end this process along with msmpeng.exe (I think). I also notice that svchost.exe (netsvcs) was high on RAM & CPU cycles being used.
I also found something called TrustedInstaller.exe? taking up many resources.
Not knowing much about W7, I moused around a bit. Seems four users were installed: System, Admin, Trusted Installer and User. TI had full priviledges across the board while the remaining three were limited to read & execute and read.
I was able to change TI's permissions to denied access(??) and for the first time in 45min. the HD stopped constantly churring and quieted down.
I uninstalled Mipony, chrome, unchecky?, goog toolbar and groove gfs browser?. Ran CCleaner, which removed 475Mb of junk & temp. Ran disk cleanup which found another 2.6Mb. Process count was down and so was cpu utilization. The machine was actually responsive & usable.
Ran an ESET on-line scan. Found nothing. De-frag'd & optimized HD using Auslogics SW.
Crucial and Corsair both stated this machine had four RAM slots and was limited to 4G of DDR2. When I split the case I found three 500Mb cards. I explained this was WAY to little RAM so we fixed that with an additional 4G using two 2G cards. OS now showed 5G being recognized.
Further, CPU HS was completely clogged with fuzz bunnies. Case & PS fan also showed lots of dust. Took care of this with air compressor.
However, she's unable to access her outlook email. Upon start, it immediately says it can't find the files or something. I asked if it had done this before and she said no, but really wasn't able to use it as the window continuously displayed (Not Responding) in the title bar. So something is FUBAR'd.
I attempted to locate the Outlook files and found them in a x86 folder. As I had worked on this for about 5hrs., that was enough for one day!
She's clueless about confusers and mentioned she took it somewhere. I replied they did her a great disservice allowing only 1.5G Ram for W7!
Q's:
1. How to get MS forefront client security to behave?
2. Ditto for Msmpeng.exe.
3. Process for restoring outlook functionality? (I don't use it).
4. Comments on four users mentioned above?
5. Further suggestions, comments?
Thanks!
Athlon 64 X2 dual core 3800+, 2Ghz
Ram: 1.5Ghz
HD: 148G formatted; 50G in use, 99G free.
OS: W7 64b Enterprise SP1
A friend complained she couldn't use this thing at all. Upon start-up, I heard endless HD accessing, bringing the machine to its knees. With no applications running, background processes amounted to 51 and 85% of RAM capacity was being used! Small wonder.....
Task Manager (eventually) revealed MsMpEng.exe was consuming 338K of RAM and lots of HD R/W time. A search revealed this has something to do with MS forefront client security? I was able to end this process along with msmpeng.exe (I think). I also notice that svchost.exe (netsvcs) was high on RAM & CPU cycles being used.
I also found something called TrustedInstaller.exe? taking up many resources.
Not knowing much about W7, I moused around a bit. Seems four users were installed: System, Admin, Trusted Installer and User. TI had full priviledges across the board while the remaining three were limited to read & execute and read.
I was able to change TI's permissions to denied access(??) and for the first time in 45min. the HD stopped constantly churring and quieted down.
I uninstalled Mipony, chrome, unchecky?, goog toolbar and groove gfs browser?. Ran CCleaner, which removed 475Mb of junk & temp. Ran disk cleanup which found another 2.6Mb. Process count was down and so was cpu utilization. The machine was actually responsive & usable.
Ran an ESET on-line scan. Found nothing. De-frag'd & optimized HD using Auslogics SW.
Crucial and Corsair both stated this machine had four RAM slots and was limited to 4G of DDR2. When I split the case I found three 500Mb cards. I explained this was WAY to little RAM so we fixed that with an additional 4G using two 2G cards. OS now showed 5G being recognized.
Further, CPU HS was completely clogged with fuzz bunnies. Case & PS fan also showed lots of dust. Took care of this with air compressor.
However, she's unable to access her outlook email. Upon start, it immediately says it can't find the files or something. I asked if it had done this before and she said no, but really wasn't able to use it as the window continuously displayed (Not Responding) in the title bar. So something is FUBAR'd.
I attempted to locate the Outlook files and found them in a x86 folder. As I had worked on this for about 5hrs., that was enough for one day!
She's clueless about confusers and mentioned she took it somewhere. I replied they did her a great disservice allowing only 1.5G Ram for W7!
Q's:
1. How to get MS forefront client security to behave?
2. Ditto for Msmpeng.exe.
3. Process for restoring outlook functionality? (I don't use it).
4. Comments on four users mentioned above?
5. Further suggestions, comments?
Thanks!