I have about a 7 inch long crack in the windshield of a Nissan Rogue. I thought Safelite had a good reputation so I set up an appointment with them.....well they already canceled today. I then read reviews online regarding them and it was terrible. Poor customer service and the glass is from China. I remember my dad having a windshield replaced and the quality was so bad that it made me feel sick and gave me a headache. It seemed as if it has a prescription lens to it. I do not want to get stuck with a poor quality windshield. I have an appointment with safelite again for tomorrow but after reading those reviews I want to cancel. In Florida the windshield is free with insurance but I do not know my options. Can I go to a body shop? Whats my best plan? Thanks guys!