So I have a curious problem

[Colt45ws]

I moved my Mother's profile data on her computer to a new profile to separate out my brother's garbage.
Now, Internet Explorer and Safari won't load https pages.
Firefox works!

Any ideas?

 

[CT8]

At that point I usually just buy another computer and hope the problem doesn't reoccur.

 

[Recalculating]

Another one of those "grabber" topic headers.

Thought it was an inquiry about the size of peep holes. I know. Weird.

 

[TallPaul]

You should ditch Internet Explorer anyway. Do you need any browser besides Firefox?

No, don't buy a new computer. You can always wipe the MS OS and load Linux instead, which really would be better done up front when the computer is first purchased, rather than wait until it is all messed up.

 

[Pop_Rivit]

Originally Posted By: Colt45ws


Any ideas?


Sure. Go to Google and type in "browser won't load https pages" sans quotes. You'll find a number of possible causes and solutions. Start troubleshooting until you find the answer.

Since you didn't include operating system and browser version information, anything else is just guesswork.

 

[Cutehumor]

Originally Posted By: Recalculating
Another one of those "grabber" topic headers.

Thought it was an inquiry about the size of peep holes. I know. Weird.


pervie.

 

[Rand]

Originally Posted By: Colt45ws
I moved my Mother's profile data on her computer to a new profile to separate out my brother's garbage.
Now, Internet Explorer and Safari won't load https pages.
Firefox works!

Any ideas?


I'd probably just reload the os, they all benefit from it occasionally.

You dont give enough information, but I'd start with google as mentioned above.

 

[BlitzPuppet]

Was this a manual copy/paste into another user profile that you made? If so you'll run into quite a few problems when doing this. Have you tried resetting IE to scratch?

Also, what OS?

 

[rjundi]

You likely mucked up your certificates related to https.

Basically the way https works is you have default trusted certificates on your machine and the servers have them too they pay for. Is it possible you changed from 64bit to 128bit IE?

 

[Colt45ws]

Originally Posted By: BlitzPuppet
Was this a manual copy/paste into another user profile that you made? If so you'll run into quite a few problems when doing this. Have you tried resetting IE to scratch?

Also, what OS?

Yeah, it was manual. Ive done this successfully before. This is the first time Ive had any issues that I couldn't iron out pretty quickly (usually permission errors).
Win 7 Prof

Originally Posted By: Rand

I'd probably just reload the os, they all benefit from it occasionally.

You dont give enough information, but I'd start with google as mentioned above.


Would prefer not to, if avoidable. I didnt see google mentioned before, but yeah, Ive looked around google and haven't found a solution that worked for me yet.

 

[Rand]

does it work if you reboot in safe mode with networking?

 

[uc50ic4more]

Originally Posted By: rjundi
You likely mucked up your certificates related to https.


That was my first (and only, so far) thought; but aren't those certificates stored in a system-wide database, and therefore not part of an individual user's profile data?

 

[Colt45ws]

I figured this issue out when I was trying to figure out something else.
What had happened was I installed bitdefender on my sister's laptop back on Thankgiving and her browsers had the same issue. But, since I had just installed bitdefender I was able to link the issue to that and found out it intercepts https pages by installing its own certificate. The cert had failed to install or something broke and it didnt work on her machine. I disabled the SSL setting in bitdefender and that fixed it.
Today my mom got a new iphone 6 and I was trying to get itunes to check for update, kept saying we were not connected to the internet. Suddenly remembering the bitdefender issue I disabled SSL on it.
Didn't fix the itunes issue (probably overloaded servers I would guess) but it DID fix the browser issue.

 

[mpersell]

A man after my own heart. I even through out the Macs.