Originally Posted By: Char Baby
We don't have Discount Tire here in my area but, I have dealt with Discount Tire Direct(online Only) and am very happy. If you have a Discount Tire Store in the Houston area, I understand that they are very good and I read lots of good reviews from many happy customers.
There are about 70 Discount Tire stores in the Houston area, maybe more.
Here's an example of the treatment we've come to expect from them. A couple of years ago, just after Christmas, my wife was driving her visiting sister around shopping when her tpms went off telling her she had a low tire. She called me and I directed her to the nearest Discount Tire shop, about half a mile away. When she pulled in to the parking lot the tire was flat.
One of the guys came out and took a look, got her info, escorted them into the waiting area and got them some coffee. After a few minutes he reported that the tire had picked up a nail and was unrepairable. However, we had bought the tires from another Discount Tire with replacement Certs and it was all in their computer. They had a new one on the shelf to replace the bad one and in a total of about 30 minutes had her back on the road at no cost.
They're just a great company to do business with.