Originally Posted By: ram_man
Right I know I have to pay but I'm not going to just settle for the way it is. Since paying is a must then I won't settle for anything less than working properly all the time.
Just an FYI, as it was already mentioned, they may fix the freeze up issue, but you may end up complaining that the AC system is not cooling well. But if your issue is a one-off and other Focus owners don't have the same complaints, you have a legitimate claim. On the other hand, if the issue is somewhat more wide spread, it means the evap core size is inadequate and you have to use different fan/temp setting to avoid the issue, otherwise you can either have real cold AC and an occasional freeze-up, or a so-so AC and no freeze up issues.
My Mazda 3 had a so-so AC performance and I installed a resistor on the thermistor leads. The AC performance was noticeably improved, but I did have few freeze-ups, all on long vacation trips and since I was driving I managed the issue. Now my wife drives the car most of the time, so I took the resistor out because she will not know how to deal with the freeze-up.