jeepman3071
Thread starter
Well I stopped at Autozone after work. The manager wasn't there but I spoke with the assistant manager. I mentioned what happened to him and he said that they often won't do returns that are this expensive if they haven't had very many customers within that hour. He said that a $200 return will make them look bad for that sales hour, so they have to wait until the later part of the day when they have had more sales.
I will be calling Autozone Corporate because this is just B.S. I had to waste an hour of my time, and go all the way back there on a different day (or later on the same day) just because the store would have "looked bad" for that sales hour. I can't believe they think this is a good way to treat customers. If loaning out tools hurts their sales quota that much maybe they should state that there are only specific times you can bring back the tools.
To top that off, I mentioned that the gauge I borrowed had buggered up threads and didn't work. He replied "yeah, most of the ones we have don't seem to work all that well".
Edit:
And it was a credit return. I didn't even have to slide my credit card, they just gave me a receipt saying the funds had been transferred back to my card.
I will be calling Autozone Corporate because this is just B.S. I had to waste an hour of my time, and go all the way back there on a different day (or later on the same day) just because the store would have "looked bad" for that sales hour. I can't believe they think this is a good way to treat customers. If loaning out tools hurts their sales quota that much maybe they should state that there are only specific times you can bring back the tools.
To top that off, I mentioned that the gauge I borrowed had buggered up threads and didn't work. He replied "yeah, most of the ones we have don't seem to work all that well".
Edit:
And it was a credit return. I didn't even have to slide my credit card, they just gave me a receipt saying the funds had been transferred back to my card.
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