Not tire related, but stealership antics nonetheless that I'm sharing that just happened.
In January 2014, we bought a brand new Passat TDI. Canadian documentation in the owner's manual indicates an OCI of 15,000 km (just over 9,000 miles) / 1 year, not sure why they didn't align it to the 10,000 miles on the ones sold in the USA, but nothing I'm losing sleep over.
Fast-forward to July, and one day, the maintenance minder comes up telling me an oil change is due in 19 days. I go through the menus, and find that the stealership had reprogrammed the OCI to 8,000 km / 6 months. I call them, they admit as much it was probably done at PDI, and agreed to reset it.
When I do arrive for the appointment, the service writer tried to defend it, at first telling me that the environment in Germany is different than in Canada. I call her B S, and tell her that this is a North American specific model, and it is documented in the Canadian manual. She then backpedals and says the dealership recommends it. Of course they would recommend people forking over more money to them. I tell her I don't care what they recommend, I will follow what VW of Canada recommends. They change it back, the whole process taking seconds after they hook up a computer.
Part of me wants to report them to VW of Canada. The other part of me wants to use as a stick to hold over their heads in the future, should I have any warranty issues that I would want them to go to bat for me, that they may otherwise let VW deny in the hopes that I will then pay out of pocket at a higher rate than VW would pay for. And if that never arises, then I guess they get a freebie from me.
The B S stealerships pull is just amazing, and even more amazing that they have so many people fall for it.