Originally Posted By: Stelth
Originally Posted By: Chris142
each one is independantly owned so it depends on the owner and how much the service writer pushes
For years, I trusted a local one here, because I knew the manager. He was very straightforward and honest. Unfortunately, he's not there any more, so I haven't been back. As Chris142 indicates, it may be kind of a [censored].
Had a similar experience, long time customer at an indy Honda/Toyota shop. They always gave two or three options for any problem, as in use Honda parts, or use aftermarket, or try and find used... great front end guy, good work, good prices... then owner retired and sold shop...
New owner comes across as having ONLY $$$ in his eyes... he wanted $ 100 just to look small issue, I offered to show him issue for free...! He declined, and I have never gone back...
More and more people I know are simply leasing for 3 years, eating the depreciation, but never having to worry about any ridiculously priced maintenance or repairs or tires etc. Local shop rates are now near $ 150 PER HOUR...!