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#3391913 - 06/08/14 01:26 AM Re: Long distance help for an elderly lady [Re: expat]
KitaCam Offline


Registered: 11/16/12
Posts: 1870
Loc: SunnySouthFlorida
Expat...
Have her document her trips to the dealer...
Have her get someone to photograph the warning lights on...

and this...."dealer"?
Did she buy from a OEM or other manufacturer dealership....or an indie? The type of 3-month warranty she has and its value depends on the veracity of the dealer...

The indie "fast-food" used car lot (esp. THIS one, based on its attitude thus far) is not likely to give two shifts about her "idiot" lights flashing...a franchise dealer on the other hand, might.

...but keeping the documents might offer her some legal recourse should anything serious go wrong...not that it hasn't already....


Edited by KitaCam (06/08/14 01:28 AM)
_________________________
Kitacam is an 05 Camry LE/I4/MT; 6/15 @ 132,500....Pennzoil Plat-Plus 5w-30 for the hot summer...with Toyo filter

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#3392261 - 06/08/14 02:56 PM Re: Long distance help for an elderly lady [Re: expat]
HosteenJorje Offline


Registered: 05/26/14
Posts: 826
Loc: Columbus,Nebraska
I just bet the dealer tried to sell her an extended warranty. Those are big money makers and about as worthless as the paper they are printed on. Nothing more than a high priced insurance policy that the underwriter never intends to pay out on.

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#3393009 - 06/09/14 12:51 PM Re: Long distance help for an elderly lady [Re: expat]
expat Offline


Registered: 05/12/09
Posts: 4515
Loc: Canada
Thank you everybody for your help and input.

Seeing as the Dealer just wiped the codes and gave her a lame explanation. there is little more she can do at this point.

If or when this happens again, she is a little more informed with regard how she stands with this Guy (she does not trust him)

I also sent her this:
http://www.autofocus.ca/how-to/knowledge-base/what-if-the-dealer-cant-fix-your-car

and told her if she does go back to get a copy of the work order and a record of CEL code that came up, and to consider getting a second opinion from another Dealer.

Again She, and I extend our thanks to you all thumbsup

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