Originally Posted By: Mfrank84
Originally Posted By: demarpaint
Originally Posted By: Mfrank84
What about a new vehicle that gets free oil changes for two years. We just bought the Frontier and we were given two years of free oil changes and tire rotations. I told my wife I wouldn't do this for several reasons: 1. Doing it myself is the one sure way I know it's done right. 2. It's fifty miles to this dealer, easily $15+ in gas to get there and back. 3. I use oil and filters that I want to use, I've got plenty on hand of each. 4. I know the tires are actually rotated. 5. Finally, being retired, it gives me something to do, which I actually enjoy, and I get a chance to see underneath the vehicle for any problems. Other than some simple warranty work done on the Xterra several years ago I can't speak to the business practices, good or bad, of this dealership. I may have too find out one day, but not anytime soon, I hope.
I was offered $8 oil changes and free NYS inspections for life when I bought my Jeep back in 07. It was back once for the free inspection to maintain the lifetime power train warranty. Even if the oil changes were free I wouldn't go back and have them do it. Bulk oil, a lousy job, having to bring it there and wait, and the up sell every chance they get, no thanks.
Yea. I took some flak from the Bride over this. "Why not get it since it's free". When I told her she was more than welcome to spend the better part of a day just getting a tire rotation and an oil change, and hope it was actually done, to knock herself out. I could do it all in an hour from the comfort of my own garage, equipped with all the necessary tools to make it a pleasurable use of my time and know it was done right. You guessed it, we won't be taking advantage of the free oil changes and tire rotations,
I hear ya, you're a man after my own heart. Years ago I had to have an oil pan gasket replaced under warranty. I had to drop it off and was told they had to order the gasket, while there I saw they had an $8 tire rotation. For $8, why roll out the jack and get dirty I said to myself. I took the van home made an appointment and brought it back. I also marked the tires and asked for the $8 rotation. When they called to tell me the work was done, [they had the van overnight], I checked to see if they rotated the tires and found it wasn't done. No big deal it could have been a mistake and they forgot, but it was on the R/O. I asked the service writer if it was done and he swore it was done, when I told him it wasn't he called over the tech who worked on the van. He also swore it was done. Bad move, I was hoping he'd say he forgot. Then I walked him and the service writer outside and showed them how I inconspicuously marked the tires. "Now what?" I said. They offered to do it, I demanded my $8 back. As a result not only did they lose me for warranty work, I bought another van from one of their competitors. The thought of going in for warranty work, or any work at a dealer sickens me.
If and when I find a dealer I can trust I might change my mind, it seems I might have to leave the state in order to do so.