Originally Posted By: sayjac
Or perhaps NOT. That may be your opinion which you are entitled to. Just because a company doesn't send in a company rep whenever something negative is said or shows up on a message board doesn't mean they aren't listening, observing or addressing an issue. And the poster in this thread making that sensational and useless comment has long had a very clear agenda against Purolator, even before the recent wave of tears began showing.
That he has a different filter preference is obvious. And Motorking goes above and beyond the call of duty. That doesn't mean that it wouldn't be nice to hear something from Purolator, particularly from the perspective of those who have had issues. It's easy to say, "We can't help you because you disassembled the used filter," and I completely understand that - Purolator can't have someone else doing the autopsy for them. But, even some lip service would be nice. Of course, they could have found and solved the problem in the interim without any of us knowing a darned thing about it. Heck, it could have been something that resolved itself when and if something underwent adjustment on the assembly line.
As you know, my opinion on the orange can is what you described - cost for construction. It's nowhere near the cheapest filter on the market here, not by a long shot. Being more expensive than a Wix for some applications and a Hastings for most applications is simply unacceptable.