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#3303577 - 03/06/14 05:06 PM Toyota dealership confusion
Camprunner Offline


Registered: 02/19/08
Posts: 404
Loc: MA.
My wife has a 2012 Toyota Venza with a V6 I think it's a 3.5 anyway when she bought it they insisted she change the oil every 10,000 miles and since they were doing the oil changes run only Toyota synthetic oil. Now at 35,000 miles the dealership has changed there minds and recommend oil change every 5,000 miles and we can use either Toyota oil they offer either Dino or Synthetic. So what should we do? Any advice?

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#3303594 - 03/06/14 05:33 PM Re: Toyota dealership confusion [Re: Camprunner]
laserred96gt Online   content


Registered: 03/03/13
Posts: 682
Loc: Florida
What does the owners manual say ? Our 11 camrys manual says 1 year 10 k on 4 cylinders and 6 months 5k on 6 cylinders.
The Maint required light comes on at 5k regardless , I plan on doing 5 k OCIs on my wife's camry, it takes almost a year to accumulate that many miles anyway.
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#3303606 - 03/06/14 05:47 PM Re: Toyota dealership confusion [Re: Camprunner]
barkingspider Online   content


Registered: 12/22/13
Posts: 1015
Loc: socal
I would follow the owners manual recommendations. Some dealers are idiots when it comes to maint. If u want to use the dealer recommendation on 5k, dino should be fine. If it's not too much more money for syn oil, then do it if it'll make u feel better
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#3303621 - 03/06/14 05:59 PM Re: Toyota dealership confusion [Re: Camprunner]
HTSS_TR Offline


Registered: 04/17/06
Posts: 17875
Loc: Lake Forest, CA
Dealers are not idiots, some of them want owners come in more often so they can make some money.

If they have to perform free oil changes then 10k as in the owner manual, if they charge good money to do it then 3-5k is recommended.
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#3303628 - 03/06/14 06:06 PM Re: Toyota dealership confusion [Re: Camprunner]
simple_gifts Offline


Registered: 07/26/04
Posts: 10649
Loc: Middlesex County CT
I find it odd that dealers are idiots and then the advice offered is exactly what the dealer was proposing.
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#3303669 - 03/06/14 06:36 PM Re: Toyota dealership confusion [Re: Camprunner]
147_Grain Offline


Registered: 03/11/13
Posts: 1937
Loc: USA
During Toyota's 2 Year Free Maintenance period, they recommend a 10K OCI. After that, it's typical for them to suggest 5K. IF it was my newer vehicle, I would have been changing the oil in-between the dealer 10K services with a newer engine.

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#3303680 - 03/06/14 06:45 PM Re: Toyota dealership confusion [Re: 147_Grain]
SatinSilver Offline


Registered: 01/24/08
Posts: 4385
Loc: Ohio
Originally Posted By: 147_Grain
During Toyota's 2 Year Free Maintenance period, they recommend a 10K OCI. After that, it's typical for them to suggest 5K. IF it was my newer vehicle, I would have been changing the oil in-between the dealer 10K services with a newer engine.


Even during the free 2yr/25k mile service by Toyota the car is still brought in every 5k miles for tire rotation, check fluids/top off and general inspection. I also had them spray battery protectant on the terminals and some other things here and there. Since not much would happen during this interval after the free period no reason to keep bringing it in. The dealer here charges $36 for 5k "in between" service. Which again is no oil change.

My dad almost took his Camry in at the 35k mark and I told him just to skip it. I checked the fluids. Done!
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#3303713 - 03/06/14 07:14 PM Re: Toyota dealership confusion [Re: Camprunner]
TrevorS Offline


Registered: 07/14/13
Posts: 1281
Loc: California
Coincidence that the warranty ends at 36k and at the same point they want you to come in more often?

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#3303752 - 03/06/14 07:41 PM Re: Toyota dealership confusion [Re: TrevorS]
mrsilv04 Offline


Registered: 12/08/06
Posts: 7752
Loc: Illinois
Originally Posted By: TrevorS
Coincidence that the warranty ends at 36k and at the same point they want you to come in more often?


Exactly. They're not confused... they're hoping that their customers are clueless.
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#3303757 - 03/06/14 07:43 PM Re: Toyota dealership confusion [Re: Camprunner]
SilverC6 Offline


Registered: 10/03/08
Posts: 2652
Loc: Southeast
The dino oil would be just fine.

The car will never know the difference.

I'm running 5W-20 dino (Havoline) in my out of warranty Camrys and they are working well.

Remember that CAFE is the thing driving the OEM oil choice.

So pick the one that fits your budget.

I use a 5,000 OCI even if I'm using 0W-20 synthetic.

Why????

I'm SilverC6 and I like to change the oil in my cars........
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#3303823 - 03/06/14 08:36 PM Re: Toyota dealership confusion [Re: Camprunner]
Spooled Offline


Registered: 12/10/10
Posts: 17
Loc: OR
FWIW, this is a Toyota issue, not a dealer issue. On 2012 vehicles, the oil fill cap is actually the deciding factor. If your oil cap reads 5W20, it is O.K. to use 5W20 dino oil. If you do, your OCI is 5,000 miles. If your cap reads 0W20, then it is spec'ed for synthetic /synthetic blend and your OCI is 10,000 miles. You can use 0W20 in the engines with the 5W20 cap and do 10,000 mile OCI's. Basically, if you use dino your OCI will be 5,000 miles. If you use synthetic or synthetic blend, your OCI will be 10,000 miles. Your oil change light will come on at 5,000 miles no matter which oil you use on a 2012 Venza. The oil change reminder is simply a 5000 mile interval after reset.

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#3303838 - 03/06/14 08:50 PM Re: Toyota dealership confusion [Re: Camprunner]
NormanBuntz Offline


Registered: 07/27/13
Posts: 975
Loc: Coastal NC
Maybe the dealer changes it stance on oil changes at 36K because of Toyota's past sludging problems, or so they can hit you up for the always valuable engine flush. Like others also said, 5K intervals also gives them more opportunities to up sell you some other gimmicks.
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#3303852 - 03/06/14 09:08 PM Re: Toyota dealership confusion [Re: Camprunner]
KitaCam Offline


Registered: 11/16/12
Posts: 2091
Loc: SunnySouthFlorida
If 5w-20, go 5w-30 synthetic and go 7k miles....
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#3303916 - 03/06/14 10:02 PM Re: Toyota dealership confusion [Re: Camprunner]
cptbarkey Offline


Registered: 02/27/12
Posts: 2609
Loc: texas
there is nothing special about the toyota 3.5L. its been around since 2006. use any 0w20, 5w20, or 5w30 (GASP!) and enjoy.

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#3304059 - 03/07/14 02:23 AM Re: Toyota dealership confusion [Re: SilverC6]
Triton_330 Offline


Registered: 12/24/13
Posts: 514
Loc: Illinois, USA
Originally Posted By: SilverC6

I use a 5,000 OCI even if I'm using 0W-20 synthetic.

Why????

I'm SilverC6 and I like to change the oil in my cars........


Amen to that good brother! I also like to change oil. Something about dirty lube streaming out of my engine just makes me all warm inside. And then pouring the nice and clean new oil in... mmm... I just can't help but take a sniff sometimes.
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