Recent Topics
Deep tranny pan worth it?
by rsylvstr
06/26/16 07:20 PM
Which oil for my old BMW and why?
by fdcg27
06/26/16 06:20 PM
Synthetic blend for a Elantra
by car51
06/26/16 05:48 PM
Camshaft Adjuster Bolts - Replacement ?
by Ndx
06/26/16 05:45 PM
STP Synthetic
by travlnman
06/26/16 04:37 PM
Myliftstand alternative jack stand
by momo
06/26/16 03:33 PM
Kmart sale on Smitty's oil and ATF
by slacktide_bitog
06/26/16 02:53 PM
Napa master pack oil filter price
by Electromotive
06/26/16 02:39 PM
Local Big Lots still has Valvoline next gen 10w30
by Electromotive
06/26/16 01:25 PM
Best Value Differential Oil 75W-90
by KevinP
06/26/16 01:02 PM
kohler 17hp . changed oil , now will not run
by chad8
06/26/16 12:32 PM
Oil change recomendations for '11 Ranger 2.3 Liter
by ryan2022
06/26/16 11:49 AM
Newest Members
Ruturaj, derfderfgoose, ssnead, mtrev, redtacoma
58277 Registered Users
Who's Online
101 registered (bchannell, abycat, bbhero, 55hambone, 2015_PSD, bdcardinal, 11 invisible), 1753 Guests and 11 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
58277 Members
66 Forums
250845 Topics
4111523 Posts

Max Online: 2862 @ 07/07/14 03:10 PM
Donate to BITOG
Topic Options
#3131896 - 09/21/13 08:39 PM Great Customer Service from Sam's Club in Midland
WTJackalope Offline


Registered: 09/26/05
Posts: 167
Loc: Odessa, TX
Dining tonight at a place that happened to be across the street from Sam's Club in Midland, TX......upon leaving Low Tire light came on.....quick inspection revealed a large screw protruding from left rear.....pulled across the street to Sam's exactly at closing time.....I explained my problem and the employee offered to stay late and repair my flat.....he put my truck on the rack, took the wheel off, dismounted the tire, installed a patch, rebalanced the tire, reinstalled the wheel, used a torque wrench on the lug nuts......fixed & back on the road in less than 20 minutes......refused my offer to pay.....free flat repair.....of course I was shocked, I was expecting to pay at least $10 or $15.

Top
#3131917 - 09/21/13 09:09 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Billy_D Offline


Registered: 06/23/08
Posts: 1001
Loc: midwest
I got some great customer service from the Sam's Club close to where I live. I even called the manager of the store to express my gratitude.

Top
#3131924 - 09/21/13 09:15 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
JHZR2 Offline



Registered: 12/14/02
Posts: 38097
Loc: New Jersey
great service! are you a member?

Top
#3131925 - 09/21/13 09:16 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Brybo86 Offline


Registered: 10/08/11
Posts: 2033
Loc: Chicago, IL
do you have a daughter? sounds like nice guy....
_________________________
08 Honda Accord EX-L 2.4L RP 0w20 116k
01 Kymco People 50
95 Lexus LS400 M1 AFE 0w30 178k
95 Yamaha Jog
86 Kawasaki 454Ltd Valvoline 20w50 18k

Top
#3131929 - 09/21/13 09:20 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
daves87rs Offline


Registered: 02/23/09
Posts: 15629
Loc: Michigan
Cool!
_________________________
Whatever you are, be a good one.

Top
#3131930 - 09/21/13 09:21 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 167
Loc: Odessa, TX
Yes I have a Sam's membership.....but first time to use tire center

Top
#3131931 - 09/21/13 09:22 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 167
Loc: Odessa, TX
No daughter, just me & the wife

Top
#3132023 - 09/22/13 12:47 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
crazyoildude Offline


Registered: 07/23/08
Posts: 8385
Loc: New Jersey
Let them know write a letter and tell them how you feel.. that is great that there are still some places like that

Top
#3132189 - 09/22/13 09:00 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Vikas Offline


Registered: 07/22/05
Posts: 10372
Loc: NorthEast
Was that tire purchased from Sam? Costco will NOT touch a tire unless they had sold it to you.

Top
#3132219 - 09/22/13 09:34 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 167
Loc: Odessa, TX
Tire was not purchased at Sam's......this set was purchased at Discount Tire in September 2012

Top