Recent Topics
So many detailing products........
by buster
05/04/16 10:00 AM
Why is Mobil Delvac 1 so expensive?
by pb379
05/04/16 10:00 AM
2017 F-150 3.5 twin turbo V6
by OneEyeJack
05/04/16 09:45 AM
Fort McMurray Fire 80,000 evacuated
by Smokescreen
05/04/16 09:40 AM
Apparent dilution ratio discrepancy????
by Sayjac
05/04/16 09:31 AM
Ceramic brake pads
by bigdom
05/04/16 09:24 AM
how to verify oil in a manual transmission
by yvon_la
05/04/16 09:21 AM
14 F-350 Rotella T-6
by Erreich
05/04/16 08:43 AM
Why Measure Trans. Fluid with Engine Running?
by doitmyself
05/04/16 07:39 AM
Is Pennzoil discontinuing High Mileage 10W40?
by aquariuscsm
05/04/16 06:55 AM
Lowering vehicle with alternative coil springs
by OlDirty
05/04/16 06:22 AM
Remington R1 1911 or Springfield 1911-A1 MIL-SPEC
by MuzzleFlash40
05/04/16 06:02 AM
Newest Members
Palmer, jessanmark16, danbee, PTT, greasy_knuckles5
57790 Registered Users
Who's Online
77 registered (bdcardinal, badtlc, AUTOTECH89, Al, Astro14, Bandito440, 6 invisible), 1740 Guests and 284 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
57790 Members
66 Forums
248451 Topics
4063053 Posts

Max Online: 2862 @ 07/07/14 03:10 PM
Donate to BITOG
Topic Options
#3131896 - 09/21/13 08:39 PM Great Customer Service from Sam's Club in Midland
WTJackalope Offline


Registered: 09/26/05
Posts: 166
Loc: Odessa, TX
Dining tonight at a place that happened to be across the street from Sam's Club in Midland, TX......upon leaving Low Tire light came on.....quick inspection revealed a large screw protruding from left rear.....pulled across the street to Sam's exactly at closing time.....I explained my problem and the employee offered to stay late and repair my flat.....he put my truck on the rack, took the wheel off, dismounted the tire, installed a patch, rebalanced the tire, reinstalled the wheel, used a torque wrench on the lug nuts......fixed & back on the road in less than 20 minutes......refused my offer to pay.....free flat repair.....of course I was shocked, I was expecting to pay at least $10 or $15.

Top
#3131917 - 09/21/13 09:09 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Billy_D Offline


Registered: 06/23/08
Posts: 998
Loc: midwest
I got some great customer service from the Sam's Club close to where I live. I even called the manager of the store to express my gratitude.

Top
#3131924 - 09/21/13 09:15 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
JHZR2 Offline



Registered: 12/14/02
Posts: 37819
Loc: New Jersey
great service! are you a member?

Top
#3131925 - 09/21/13 09:16 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Brybo86 Offline


Registered: 10/08/11
Posts: 1903
Loc: Chicago, IL
do you have a daughter? sounds like nice guy....
_________________________
08 Honda Accord EX-L 2.4L RP 0w20 116k
01 Kymco People 50
95 Lexus LS400 M1 AFE 0w30 178k
95 Yamaha Jog
86 Kawasaki 454Ltd Valvoline 20w50 18k

Top
#3131929 - 09/21/13 09:20 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
daves87rs Offline


Registered: 02/23/09
Posts: 15450
Loc: Michigan
Cool!
_________________________
“Never argue with an idiot. They bring you down to their level and beat you with experience.”

Top
#3131930 - 09/21/13 09:21 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 166
Loc: Odessa, TX
Yes I have a Sam's membership.....but first time to use tire center

Top
#3131931 - 09/21/13 09:22 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 166
Loc: Odessa, TX
No daughter, just me & the wife

Top
#3132023 - 09/22/13 12:47 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
crazyoildude Offline


Registered: 07/23/08
Posts: 8197
Loc: New Jersey
Let them know write a letter and tell them how you feel.. that is great that there are still some places like that
_________________________
In Automotive class when i was a kid i had a shop teacher that always said ..Its Nice To Be Nice! That is one thing i always remembered..

Top
#3132189 - 09/22/13 09:00 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Vikas Offline


Registered: 07/22/05
Posts: 10248
Loc: NorthEast
Was that tire purchased from Sam? Costco will NOT touch a tire unless they had sold it to you.

Top
#3132219 - 09/22/13 09:34 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 166
Loc: Odessa, TX
Tire was not purchased at Sam's......this set was purchased at Discount Tire in September 2012

Top