Originally Posted By: Garak
Perhaps Jiffy Lube should change their stickers to state "RTFM" instead.
I can't understand how this suit could even get to the suit stage.
The owner of the vehicle must have the knowledge to operate the vehicle to get it on the road...that's his responsibility.
As far as maintenance, the manufacturer has issued a manual with the vehicle that tells him how much, how often,and what oil needs to go into the thing. That information is available free of charge, as I can download the service schedule for nothing from the OEMs for both my cars.
As to Jiffy Lube's position, my manuals state that the OCI is 10,000km, or 6 months, whichever occurs first, however in "severe service", that should be halved.
Jiffy Lube, not knowing the useage of the vehicle, recommend (as does nearly every mechanic in my country) that the unknown, safe option is to stick to severe service for all.
It's the owner's responsibility to know how he operates his gear, and choose how he maintains it. Jiffy Lube is not offering "expert advice", and I think that Jiffy Lube will successfully be able to argue this...except maybe it's Ca.
Cripes, I don't defend JL or any of that genre of business, but this guy should wear all of the legal costs of his ridiculous action.