Originally Posted By: deeter16317
Originally Posted By: NHHEMI
That involved filters with neoprene internals coming apart and causing damage to older Rams with the 5.9L diesel engines. That particular problem would not be covered anyway, regardless of the engine/application, because the filters came apart. Even if you had one of the filters that was causing that problem however Dodge could ONLY void coverage if it could be shown the filter directly caused it. They can't just automatically void coverage on any engine problem because you use filter brand XXX. Obviously with that well known issue it would be easy to prove if the problem was the known issue but other than that they can't say you didn't use an approved filter so warranty is void. That is not legal. They can't tell you what brand filter to run unless they give it to you free.
Dodge provided a list of safe filters to use that did not have the problem construction in a TSB. They did use approved in the wording at one point but if you read the entire TSB you will see recommend appear which is the correct wording. They can't make you use any brand unless it is provided free. If you have a failure and it is the filters fault they can back out but again that applies all the time with any aftermarket part. That issue became so common however, like oiled air filters and the GM MAF issues, Dodge put out a TSB on it.
Not an issue for the guy with the 5.7L.
TSB 09-004-01
Date: May 18, 2001
Models: 1989 -1993 (AD), 1994 - 2001 (BR/BE) Ram Truck
NOTE: THIS BULLETIN INVOLVES 1989 - 201 MY 2500 AND 3500 RAM TRUCKS EQUIPPED WITH A 5.9L CUMMINS DIESEL ENGINE.
Discussion:
Customer may complain of high oil consumption, grey oil smoke coming out of the exhaust or breather tube, or mechanical knocking. Neoprene compounds used internally in the manufacture of oil filters not recommended by DaimlerChrysler may separate from the filter, lodge in the piston cooling nozzle, and can fail the engine.
NOTE: THIS IS NOT AN ENGINE DEFECT.
(See the table below for a list of filters recommended by DaimlerChrysler for use with the 5.9L Cummins diesel engine.)
NOTE: SECTION 2.7 OF THE TRUCK WARRANTY MANUAL STATES DAIMLERCHRYSLER MOTORS CORPORATION IS NOT RESPONSIBLE FOR FAILURES RESULTING FROM IMPROPER REPAIR OR THE USE OF PARTS WHICH ARE NOT GENUINE DAIMLERCHRYSLER MOTORS CORPORATION / MOPAR OR DAIMLERCHRYSLER MOTORS CORPORATION / MOPAR APPROVED PARTS. DAMAGES CAUSED BY THE USE OF OIL FILTER NOT APPROVED BY DAIMLERCHRYSLER MAY NOT BE COVERED BY THE NEW VEHICLE WARRANTY. DAIMLERCHRYSLER RECOMMENDS THE FOLLOWING OIL FILTERS. DO NOT USE ANY OIL FILTER CONTAINING NEOPRENE. PLEASE SHARE THIS WITH YOUR CUSTOMERS.
RECOMMENDED OIL FILTERS FOR USE WITH CUMMINS 5.9L DIESEL ENGINE:
Part Number Manufacturer
05016547AC Mopar
LF3894 Fleetguard Stratopore
LF3552 Fleetguard Microglass
LF3949 Fleetguard Cellulose
3937695 Cummins Cellulose
FL896 MotorCraft Cellulose
L45335 Purolator Cellulose
PF1070 AC Delco Cellulose
Policy: Information Only
Notes:
The LF3349 Cellulose filter does not appear on this list. It was approved in the past for 12Valve engines, but it has been superseded by the LF3949, which has a stronger metal case for the 24 Valve engines. You can use your existing LF3349's for 12 valve engines without concern about warranty coverage.
What does this TSB mean?
If you use one of the filters in this list, you will not have to worry about warranty coverage of an oil related engine failure. If you choose to use another filter that is not on the list, DC will (justifiably) make you pay for repairs if a piston cooling nozzle becomes clogged by a piece of filter material. Some filters have disintegrated resulting in severe engine damage. When this happens, you must seek compensation from the manufacturer of the filter (numerous reports of Fram failures have surfaced recently, and Wix filters damaged some 1st Gen engines back in the 90's). If the manufacturer is standing behind their product, they will pay for the repairs. GOOD LUCK! Is saving a few bucks on an oil filter really worth the risk of a $4000 repair bill? Your decision...
Not mentioned in the TSB, but a valid reason for denial of warranty coverage is damage caused by foreign material introduced into the oil filter by the person changing the oil. You can not expect a manufacturer to pay for engine damage caused by carelessness during an oil change, that kind of damage is not due to a manufacturing defect! Anything in the center of the filter goes directly into the oil galley when the engine is started. When you open an oil container and pre-fill the oil filter, be very careful that you do introduce into the center of the filter any of these into the filter:
* dirt or debris from your hands or the work area
* a bit of sealing foil from the top of the oil container
* plastic shavings from the oil container
* plastic or paper from the oil filter wrapping or container
Excuse me..."Recommended".
Did you by any chance READ what you just posted???? Yes it is just recommended. They can't make you use brand X, Y, and Z and void you JUST because you used brand W. Even if it causes known problems. Unless the problem that occurs is the direct fault of the filter they can not refuse warranty coverage. If you used one of the Fram filters that was having the known problem mentioned above and had a problem in the engine, but the filter was still in tact and functional, they can NOT void your warranty because it is not a MOPAR/Chrysler approved filter. That is against the law unless the filter is given to you for free.
I have read that TSB and I am aware of the problem and what Chrysler said. Still doesn't change the facts and law. That TSB is mainly saying there is a known issue with some filters. These filters we list in this TSB are safe to use. They can bluster all they want about deny this and deny that but it is just that = bluster. The law and facts don't change because of that TSB. They are the same after it as they are before it. "IF" any aftermarket part fails and causes damage it is the responsibility of the part mfg NOT Chrysler/the car mfg to fix it. So nothing in that TSB is news or different.
Use a filter that breaks down, which leads to engine failure, and NO car mfg will honor it unless it is their own filter brand, installed at a dealer, by a dealer tech. Otherwise they will say touch nuggies.
Actually, if one of those "safe to use" filters on this list had a failure you can bet Chrysler would say talk to the filter mfg not us.