At the very least, Big Box stores don't have people who know their equipment. They have some teenager slapping things together if assembly is required. They (for the most part) don't have people there that know anything about what they're selling except the price. And, I suspect that Echo and John Deere, and Cub Cadet have a "special" Home Depot assembly line for more "disposable" equipment. Remember, the bottom three models of Husqvarna are made by Poulan. Holy Sh*&! Everything else Husqvarna makes is world-class, but you can't buy them at a big box store.
Real small engine shops spend time to ensure what they're getting in is of quality workmanship. They spend time to ops check the stuff they sell. And, if you ask most workers in a small engine shop how something works or why it's better, they can actually tell you. For your blowers, they probably would have taken the one you brought back to the big box store and tweaked the air screw and made it run fine for awhile longer. Home Depot would throw it into a vat with the rest of the [censored] that was returned.
Real shops don't carry Murray or MTD or the other stuff that's hastily designed and squirted off an assembly line without regard for the end customers. You can buy a pretty OK John Deere riding mower at Home Depot, but you can't buy anything like what a normal John Deere dealer has. Yes, they have tougher decks and better engines than the MTD, but to get a real, tough, beautiful cutting John Deere, you have to go to a dealer. They'll charge you till you bleed, but you'll get something that will last half a lifetime. Don't get me wrong, I despise reputable dealers for dangling quality in my face for a price, but you gotta love the stuff you get there.
Oops, my soapbox broke. It must have come from Lowes!