5 years ago I bought a cheap $90 Homelite trimmer at Home Depot. In the back of my mind I knew I should have bought an Echo at the John Deere dealer. Anyhow, the rope would never retract when trying to start it. I got really jacked one day at it and slammed it on the driveway. The air filer went flying and the rope magically retracted. Ever since, it starts in 2 pulls and actually runs well. Next time it acts up, I'm bending it in a "U" and giving it to the garbage man.